I signed a contract with a leasing company to purchase a 2002 Jeep Grand Cherokee. Because this was company for people with bad credit (538 credit score), I agreed to have a GPS device placed on the vehicle so the company could guard their investment. I never saw the GPS device, frankly, I just assumed it was there and that it didn't interefere with the day to day actions of the car.
Well, I started to have electronic issues with the car: windows would roll down, keyless entry became sporadic at best, interior lights flashed randomly, etc. I called the leasing company and told them I was taking it in to be checked by a wiring company. They asked me to take it to the company that installed the GPS and that they would cover the expense if that was the case. I dropped the car off to be serviced. Close to the end of the work day, an attendant called me and asked to keep the car overnight and that it would be returned the next day.
The following day I received a call from the leasing company saying that there was a problem. When I went there after work, I was told "someone" had removed the GPS system and that I was responsible. After they told me it would be 450 dollars to replace the one lost, buy a second system and then have it installed, I began to ask questions. Not only could they not provide me with the GPS device's serial number, but they had NO RECORD of the GPS work order, or ANY communication between the GPS and the satillite system. They even claimed the insurance company had no recods of either. This makes me think this is a scam.
They are holding my car hostage to make me pay for something that they can't even prove was on the car. Help. I really just want the money I payed into the car back, but I will accept the car as well. Im interested to know if there is any recourse I have, as the local police have told me that this is a civil matter.