Not sure where to post this, so please correct it if needed.
I have a SHOP (supplemental health options policy) for hospitalization coverage. I had to have surgery and sent in the infomation they requested for my claim, but was denied based on previous medical records.
I appealed the denial, and asked for my medical records they based my denial on. They sent me my records and when I opened them, they weren't even mine.
I received another person's full medical history, she has the same name, but different DOB, different SSN. This information has her complete medical history, SSN, DOB, current residence, job info etc. The 3rd party who does searches for my insurer got this person's records from a website called E clinical works.
Is there a way to find out if they sent my medical records to someone else also? If this is a HIPAA violation, what do I do or who do I report this to in the state of FL?