Here's the short version.
Small town city water company.
twice in 3 weeks shut off my water for non-payment. First time was my fault as I forgot to pay bill. 2nd time I have not received bill.
They have a notice on the bill that says that they don't sent out late notices or disconnect notices, but the city ordinance, listed below, says that they are required to send notice and also to hand deliver notice before disconnect. They did not.
I am not looking to sue for profit, I just want my late charges & reconnect fees back and also have them start following the law or change the law. I would also like to see them refund the reconnect fees to all customers that they have disconnected without notifying them as required by city ordinance.
Sec. 31-10. Cutting off service; reconnection charge; enforcement of charges; execution.
In the event that charges for city utility services remain unpaid for five (5) days after the fill or account is due, such account or bill shall be considered delinquent, and the following termination procedures shall apply:
(1) A written "notice of disconnection and termination" shall be forwarded by first class mail to the billing address of the customer. This notice will contain the total current amount due, and will state the number of days the customer has to make payment before termination of services. This notice will inform the customer that he/she may request an informal hearing with the city clerk or other person(s) as designated by the mayor or city administrator to discuss the account in question, and that services will not be terminated pending any hearing request if there exists a true dispute over the facts or amount of the customer's obligation.
(2) Should any written notice as described in subsection (1) above be returned by the U.S. Post Office undelivered, then an additional copy of said notice shall be hand-delivered to the customer or occupant at the billing address of the customer or at the address of the property using utility services. If the premises are unoccupied at the time the notice is served, then the notice shall be left at a conspicuous place on the premises of each party entitled to receive the notice as provided herein.
1 - Do I have a case?
2 - What type of lawyer do I need to contact regarding this ?
Thanks in advanced.