Yeah, well I was having a good laughing looking up on the internet that they lie, are unorganized, have terrible customer service, etc. But, I have found that they have willfully rearranged loan amounts from the previous lender in order to suit their specifications. They did not want to believe First Interstate Bank, GCC, or myself that the loan was actually taken for $1082 on one of the amounts and not $2165.00. They refused to ajust their documentation correctly to show the right numbers of the loan! Now, I find out that i've been charged this over amount for about the past 16 years, and being a small student loan, believe me it will never end. However by doing this they have violated the Truth in Lending Act, as they took numbers that were true amounts from a bank and school and deleted them, rearranged the format, it was not clear to me and thus seems fraudulent to me.
Section 112 in ther Moratgage loans and Real Propertly Securitites says by Section 112 that is a criminal liability. The intentional, mallicious, inaccuracy to disclose in truth and then forcing me to be indented to it, although not bought. By Section 108 (e) Truth in Lending Act, Reg Z also requires 'the advertisers' to show how each rate has a scheduling format that doesn't leave me guessing did they deduct the $1082.00 or did they just rearrange the other 3 numbers they had to all equal $1518.00; the amount I had payed with the FIB transfer, and just recently realized they kept that number formalized for a few dates, but couldn't seem to move from $3765.00 either. Even though I owed $2120.00 by the time they received my loan, they just could not adjust their own principal to fit with the 'real' documented federal number dispersements.
They have failed to properly disclose the right of rescission, disclose the amount financed imporoperly, which of course is not good for finance charges, annual percentage rates, and the whole payment schedule and the security of that interest. They are actually liable for damages to restore me to before conditions when this happened and I had a 16-0 credit rating.
I am lucky though, by contract I have never signed or agreed to anything on a website (they don't even have the information up I need for my loan) and all they have to go by are what the other credit departments 'say' about my loan. They have admitted to me they don't have any documentation for my loan past 1996, well, that's when I got my first letter from them and I was half way done with the loan. I want to know how they can keep a balance or keep up with this charade under it's loose determined administratives to find a way to lawfully administer it's practices without being indicted for for being warfermous, criminal, and in purge!
And then they claimed to the federal government or it's insurance backers that I defaulted on my loans and it needed payment for them. Well, this loan is finished. I think i'll probably end up going to arbitration, although I really would rather have a large class action to bring these vindictors to trial. But, then again, I hate the courtroom, so oh well.
But, I have all my documentation since before they began in it, and it's just a matter of me realizing they are not going to suddenly fix this when they have let it go for 16 yrs. They told me there was no address to write to a senior accountant and that I shouldn't call either. I thought it was nice that they had privy access to my account on their computer banks, but it is not up on the web anywhere for me to access (and I wouldn't by agreement and policy changes they are liable for), but, really I know that is another huge violation not letting me have access to my own records but they are all private about them, will not adjust them, talk about the mistakes that have been made or even try to resolve them. I know better than to try to speak with them.
The congresswoman here has requested some of the papers and notified the Dept. of Education to research this, but i'm not sure what that will do, it has to be impossible without the right paperwork to figure out a close to this loan. They seem to be very proud that they are not with any American agency, as they have stated to me on the last two letters, but that, they do have to notify me of federal regulations, although they themselves, I can see are very immune to them.
Please let me know if anyone wants to seriously start anything here or anywhere else. I would like the DOJ to see them to jail.